If you have any questions on your orders, such as payment information or status of any order, if you need to return products, or just have a question about our products please feel free to call us at (888) 884-3653 9am - 5pm PST, Monday through Friday or CONTACT US by e-mail.
All of our products are 100% guaranteed. If for any reason you are not satisfied with your purchase you may return your item for an exchange (shipping charges apply for exchanges outside the United States) or full refund using the return shipping label included with your order. When sending a return, please include a note with your contact information, reason for the return and desired outcome. Returns should be mailed to us at the following address:
The Finest Accessories, Inc.,
Attn: Returns Department
PO Box 1968
North Bend, WA 98045 USA
Phone: (425) 831-7001
Toll Free in the USA: (888) 884-3653
If you need technical support please feel free to call us at (425) 831-7001, Monday through Friday, 9 AM - 5 PM PST
Buy Three Get A Free Gift Policy *
We take care of our customers and offer a standard policy that for every three of The Finest Accessories products purchased in one order, you will receive one complimentary gift of our choice.
* Buy 3 get a free gift offer and retail discount promotions not applicable for wholesale clients.
The Finest Accessories, Inc. provides excellent customer service. Our highest priority is our customer's satisfaction. We will do our utmost to provide you with excellent service.
The Finest Accessories, Inc. will not use the information you entrust to us other than for the purpose of serving you as a customer. Secure shopping at FranceLuxe.com uses enhanced SSL encryption and is designed to safeguard customer and order information. We do not share your contact information with other companies. We gather information about our customers to better serve them with their orders and inquiries about our products. Our email newsletter is sent to our customers or if you have signed up for our newsletter online. You may choose discontinue the newsletter at any time by clicking the "Unsubscribe" link present at the bottom of the messages or by contacting our friendly customer service team.