We provide excellent customer service and you can be assured that we will do everything we can for you to have a satisfying customer experience. Please check back often as we are always adding fabulous new products to our inventory.

Navigate through the store using the links along the top of each page:

• The HELP link takes you to this current page.

• The MY ACCOUNT link is where you can log the required personal information into your account securely with us. Each time you return to the store you will not have to re-enter your ship to and bill to address. We keep your information private and do not share with any other affiliation to France Luxe.

• The SHOPPING BASKET link takes you to your online shopping basket and contains all the items you have added to your basket from the product pages. From here you can add or subtract any items from your basket. You can also check-out and pay for your items following the links.

• The SEARCH bar is self explanatory. Enter a product description, name of product or the color and quickly jump to that page.

We accept , Visa, MasterCard, American Express, and Pay Pal. Our secure shopping cart system is driven by industry-leading technology including Verisign partnership and SSL certificate and 128-bit encryption for all data transmitted during your France Luxe online store visit. We do not share any of your personal information with any other companies or affiliates.

Click here for information about when to expect your orders.

RETURN POLICY

All of our products are 100% guaranteed. If for any reason you are not satisfied with your purchase you may return your item for an exchange (shipping charges apply on exchanges) or full refund. When sending a return, please include a note with your contact information, reason for the return and desired outcome or, download and inlcude this Return Form. Returns should be mailed to us at the following address:

The Finest Accessories, Inc.,
Attn: Returns Department
PO Box 1968
North Bend, WA 98045

Phone: 425-831-7001
Toll Free in the USA: 888-884-3653

We are here to make your shopping experience the best we can. We appreciate your business!

If you have any questions on your orders, such as payment information or status of any order, if you need to return products, or just have a question about our products please feel free to call us at 1-888-884-3653 or Contact Us by e-mail.

If you need technical support please feel free to call us at 1-888-884-3653. PST 9am - 5pm

France Luxe, a division of The Finest Accessories, Inc.
P.O. Box 1968
North Bend, Washington 98045 U.S.A.

349 East Third Street
North Bend, Washington 98045 U.S.A.

If you are experiencing trouble adding items to your shopping basket you may want to check if you have cookies enabled in your browser. We use cookies to track sessions which allows you to stay logged in and add items to your basket. Without cookies enabled you may put an item in your basket and when you check your basket it will be empty. To make sure cookies are enabled in your browser complete the following steps.

1. Click the Tools button in the top right of your browser.
   


2. At the bottom of the drop down list select Internet Options.
   


3. Click the Privacy tab in the internet options dialog box.
   


4. You can now move the slider down to low to accept cookies. If you would only like to accept cookies from www.franceluxe.com select the Sites button.
   


5. If you have clicked the Sites button from the above step, then enter www.franceluxe.com into the address of website field then Click the Allow button.