France Luxe® Online Store Help
We provide excellent customer service and you can be assured that we will do everything we can for you to have a satisfying customer experience. Please check back often as we are always adding fabulous new products to our inventory.
Privacy And Credit Cards
We accept Visa, MasterCard, American Express, Discover, and PayPal. Our secure shopping cart system is driven by industry-leading technology including strong 256-bit EV SSL encryption for all sensitive data transmitted during your FranceLuxe.com visit. We do not share any of your personal information with other companies or affiliates.
All of our products are 100% guaranteed. If for any reason or at any time you are not satisfied with your purchase, you may return your item for an exchange (shipping charges apply for exchanges outside the United States) or full refund using the complimentary return shipping label. When sending a return, please include a note with your contact information, reason for the return, and desired outcome. A postage paid return label is included with all U.S. orders. Returns should be mailed to us at the following address:
The Finest Accessories, Inc.,
Attn: Returns Department
PO Box 427
Preston, WA 98050
Phone: (425) 831-7001
Toll Free in the USA: (888) 884-3653
- For your convenience, we provide prepaid return labels for returns and/or exchanges within the United States.
- Fill out the return form included with the label and we will provide you with an exchange, open credit for future orders, or a refund to your original form of payment.
- We estimate 7-10 business days to receive and process your return and/or exchange.
If an item you have purchased is reduced in price within two weeks of your order date, we will happily adjust the sale price for you. Please note that we can only make one sale adjustment per item and goods originally purchased on sale are excluded. Sale promotions are only valid for retail orders.
We are here to make your shopping experience the best we can. We appreciate your business!
If you have any questions about your order or need assistance placing an order, if you need to return or exchange products, or if you just have a question about our products, please feel free to call us at (888) 884-3653 or CONTACT US by e-mail.
If you need technical support, please feel free to call us at (888) 884-3653, 9am - 5pm PST, Monday - Friday.